Refund policy
Refund & Return Policy
All Sales Are Final
We do not offer refunds, returns, or exchanges for change of mind. Please carefully review your order, including product details, sizing, compatibility, colour, and quantity, before completing your purchase.
This policy does not exclude or limit any rights you may have under the Australian Consumer Law.
Damaged, Faulty or Incorrect Items
Please inspect your order as soon as it arrives.
If your item arrives damaged, is faulty, is significantly different from its description, or you receive the wrong item, please contact us as soon as possible at support@techwizzyy.com with your order number and photos or other relevant details.
We will assess the issue and provide an appropriate remedy where required under Australian Consumer Law.
Change of Mind
We do not accept returns, refunds, or exchanges because you:
-
Changed your mind
-
Ordered the wrong product, size, colour, or quantity
-
No longer want or need the item
-
Found the product cheaper elsewhere
Please make sure all order details are correct before purchasing.
Non-Returnable Items
We do not accept change-of-mind returns for any products, including sale or clearance items and gift cards.
Certain products may also have additional return restrictions for health, hygiene, safety, or other reasons.
Order Cancellations
Once an order has been processed or shipped, it cannot be cancelled due to a change of mind.
If you need to correct an order, contact us at support@techwizzyy.com as soon as possible. We cannot guarantee that changes can be made after an order has been placed.
Refunds Required by Law
Where a refund or other remedy is required under Australian Consumer Law, we will provide the applicable remedy.
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact
For questions regarding an order or this policy, contact: