Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to VoltStreet Accessories!
The terms “we”, “us” and “our” refer to VoltStreet Accessories. VoltStreet Accessories operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a convenient shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when accessing or using our website, purchasing our products, or otherwise using our Services.
Please read these Terms carefully before using our Services. By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to these Terms and any other policies made available on our website.
If you do not agree to these Terms, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are legally permitted to use the Services and make purchases in accordance with the laws applicable to you.
When using our Services, you may be asked to provide information including your email address, billing information, payment information and shipping information.
You agree that information you provide when placing an order or using our Services will be accurate, current and complete.
You are responsible for maintaining the confidentiality and security of any account credentials associated with our Services.
You are also responsible for activity conducted through your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products.
However, product colours, appearance, dimensions or other characteristics may appear differently depending on your device, screen settings, lighting or other factors.
Product photos are provided for illustrative purposes and minor differences may occur.
Product descriptions, pricing, specifications and availability may be updated or changed without notice.
We reserve the right to discontinue products or limit quantities available for purchase at any time.
We may also limit sales of products to particular people, locations or jurisdictions where reasonably necessary.
SECTION 3 – ORDERS
When you submit an order through our website, you are making an offer to purchase the products contained in that order.
We reserve the right to accept, reject or cancel an order where reasonably necessary, including because of:
-
Product availability
-
Pricing or listing errors
-
Suspected fraudulent activity
-
Payment issues
-
Incorrect customer information
-
Shipping restrictions
-
Other circumstances that prevent us from fulfilling the order
Your order is not considered accepted until payment has been successfully processed and the order has been accepted for fulfilment.
Please review your order carefully before submitting it.
Once an order has been processed or shipped, we may be unable to change or cancel it.
Purchases are also subject to our Refund & Return Policy.
SECTION 4 – PRICES AND BILLING
Product prices, promotions and discounts may change without notice.
The price charged for a product will generally be the price displayed when your order is placed, subject to correction of genuine pricing or listing errors where permitted by law.
Shipping charges and any other applicable charges will be displayed during checkout where applicable.
You agree to provide accurate and complete billing and payment information.
You represent that you are authorised to use the payment method submitted for your purchase.
We may use third-party payment processors to securely process transactions.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery timeframes displayed on our website are estimates unless expressly stated otherwise.
Actual delivery times may vary because of circumstances including carrier delays, weather, peak shipping periods, customs processing, incorrect delivery information or events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges may apply where permitted by law.
Where applicable, tracking information may be provided once an order has been dispatched.
Nothing in this section excludes rights or remedies that cannot legally be excluded.
SECTION 6 – REFUNDS, RETURNS AND EXCHANGES
All sales are final for change-of-mind purposes.
We do not offer refunds, returns or exchanges simply because you:
-
Changed your mind
-
Ordered the wrong product
-
Ordered the wrong size, colour or quantity
-
No longer want the product
-
Found the product cheaper somewhere else
Customers should carefully review their order before completing their purchase.
This policy does not exclude, restrict or modify any rights or remedies that cannot legally be excluded, including applicable rights under Australian Consumer Law.
If an item is faulty, damaged, significantly different from its description, or you receive the wrong product, please contact:
We will assess the issue and provide a remedy where required by applicable law.
SECTION 7 – INTELLECTUAL PROPERTY
Unless otherwise stated, content made available through our Services, including our branding, logos, graphics, text, photographs, product images, videos, designs and website content, is owned by or licensed to VoltStreet Accessories or the relevant rights holder.
You may use our website for personal and lawful purposes.
You must not reproduce, distribute, republish, modify, sell or commercially exploit protected content from our Services without permission from the relevant rights holder.
Third-party trademarks and intellectual property remain the property of their respective owners.
SECTION 8 – OPTIONAL TOOLS AND SERVICES
We may provide access to tools, features or services supplied by third parties.
We do not necessarily control these third-party services.
Your use of third-party services may also be subject to separate terms and privacy policies provided by those third parties.
We may introduce, modify or discontinue website features and tools from time to time.
SECTION 9 – THIRD-PARTY LINKS
Our Services may contain links to websites, platforms or services operated by third parties.
Third-party websites are not controlled by us, and we are not responsible for their content, availability, policies or practices.
You should review the terms, privacy policies and other applicable policies of third-party services before using them or making purchases through them.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
VoltStreet Accessories uses Shopify to help provide and operate its online store.
Purchases made through our store are transactions between the customer and VoltStreet Accessories, not between the customer and Shopify.
Shopify may provide technology, payment, hosting and other services used to operate our store.
Your use of certain Shopify-powered functionality may also be subject to applicable Shopify terms and privacy practices.
SECTION 11 – PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy and applicable privacy requirements.
Information may be processed by service providers that help us operate our store, process payments, fulfil orders, provide customer support, prevent fraud, analyse website performance or otherwise provide our Services.
Because our store uses Shopify and other service providers, information may be processed by those providers in accordance with their respective privacy practices.
Please review our Privacy Policy for further information.
SECTION 12 – FEEDBACK AND REVIEWS
If you voluntarily submit feedback, reviews, suggestions, photographs or other content to us, you represent that you have the necessary rights to provide that content.
You must not submit content that is unlawful, misleading, defamatory, abusive, infringing or otherwise violates the rights of another person.
Where permitted by law, you grant us permission to use feedback or reviews submitted to us for purposes connected with operating, improving or promoting our Services.
You remain responsible for content you submit.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally our website may contain errors, inaccuracies or omissions relating to matters such as:
-
Product descriptions
-
Pricing
-
Promotions
-
Availability
-
Shipping charges
-
Product specifications
-
Delivery estimates
We reserve the right to correct errors and update information where appropriate.
Where permitted by law, we may cancel an affected order if a material error prevents us from fulfilling the transaction as advertised.
Nothing in this section limits rights that cannot legally be excluded.
SECTION 14 – PROHIBITED USES
You may only use our Services for lawful purposes.
You must not use our Services to:
-
Violate applicable laws or regulations
-
Commit or facilitate fraud
-
Infringe intellectual property rights
-
Harass, threaten or abuse another person
-
Transmit malicious software or harmful code
-
Attempt to interfere with the security or operation of our website
-
Obtain unauthorised access to accounts or systems
-
Collect personal information unlawfully
-
Send spam or other unauthorised communications
-
Impersonate another person or organisation
-
Submit deliberately false or misleading information
-
Circumvent security or access restrictions
We may restrict or terminate access to our Services where we reasonably believe these Terms have been violated.
SECTION 15 – TERMINATION
We may suspend or terminate access to our Services where reasonably necessary, including where these Terms have been materially violated, fraudulent activity is suspected, or continued access could harm our Services or other users.
Any obligations that by their nature should continue after termination will continue to apply.
SECTION 16 – DISCLAIMER
We aim to keep our website and Services accurate, secure and available.
However, to the maximum extent permitted by law, we do not guarantee that the website will always be uninterrupted, completely error-free or continuously available.
Information provided through our website is provided for general informational purposes unless expressly stated otherwise.
Nothing in these Terms excludes, restricts or modifies any guarantee, warranty, right or remedy that cannot legally be excluded.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, VoltStreet Accessories will not be liable for indirect, incidental, special or consequential loss arising from the use of our Services where such liability can legally be excluded.
Nothing in these Terms is intended to exclude, restrict or modify rights, guarantees or remedies that cannot lawfully be excluded or restricted.
Where liability can lawfully be limited, it will be limited only to the extent permitted by applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of our Services, your material breach of these Terms, or your infringement of another person's rights.
This section does not impose liability where doing so would be prohibited by applicable law.
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be treated as modified or severed to the minimum extent necessary.
The remaining provisions will continue to apply.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce a provision of these Terms, that does not necessarily mean we waive our right to enforce it later.
These Terms, together with other policies referenced on our website, form the agreement governing your use of our Services.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent where consent is legally required.
We may transfer rights or obligations associated with operating our business where permitted by applicable law.
SECTION 22 – GOVERNING LAW
These Terms are governed by the applicable laws of Australia and the relevant state or territory laws that apply to VoltStreet Accessories and the transaction.
Nothing in these Terms limits any rights you may have under mandatory consumer protection laws.
SECTION 23 – HEADINGS
Headings are included for convenience and organisation only.
They do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be made available through our website.
Changes will apply from the date the updated Terms become effective, subject to applicable law.
Your continued use of our Services after updated Terms become effective constitutes acceptance of those Terms where permitted by law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service, orders, products or our Services can be sent to:
VoltStreet Accessories